SHIPPING POLICY – EFFECTIVE MARCH 4, 2025

At PIXELRIGPC, we are committed to delivering your luxury fashion and accessories quickly, securely, and efficiently. This Shipping Policy outlines available shipping methods, delivery times, associated costs, and customer responsibilities. By placing an order on www.corerigtech.com, you agree to the terms outlined below.

1. SHIPPING LOCATIONS

1.1 Domestic Shipping (USA)

We offer shipping to all 50 U.S. states, military addresses (APO/FPO), and U.S. territories.

1.2 International Shipping

We ship to over 100 countries worldwide, including Canada, Europe, Asia, Australia, and the Middle East. However, certain locations may be restricted due to customs regulations or carrier limitations. Customers are responsible for checking import restrictions before purchasing.

2. SHIPPING METHODS & DELIVERY TIMES

2.1 Domestic Shipping (Within the U.S.)

  • Standard Shipping: 5-7 business days

  • Express Shipping: 2-4 business days

  • Overnight Shipping: 1 business day

2.2 International Shipping

  • Standard International Shipping: 7-14 business days

  • Express International Shipping: 3-7 business days

Note: Delivery times do not include customs clearance for international orders, which may cause delays beyond our control.

2.3 Order Processing Time

  • Orders are processed within 1-2 business days after payment verification.

  • Orders placed after 2 PM (PST) on Fridays, weekends, or holidays will be processed the next business day.

3. SHIPPING FEES & TAXES

3.1 Domestic Shipping Fees (USA)

  • Orders over $500 qualify for free standard shipping within the U.S.

  • For orders under $500, shipping fees are calculated at checkout.

  • Express and overnight shipping options are available for an additional charge.

3.2 International Shipping Fees & Customs Duties

  • Shipping fees for international orders are calculated at checkout based on the destination and package weight.

  • Customers are responsible for any customs duties, import taxes, or clearance fees imposed by their country’s regulations.

3.3 Sales Tax

  • Applicable U.S. sales tax will be calculated at checkout based on the shipping address.

  • International customers may be required to pay VAT/GST upon delivery, depending on their country’s tax policies.

4. ORDER TRACKING & DELIVERY UPDATES

4.1 How to Track Your Order

  • Once your order is shipped, you will receive an email with a tracking number and a link to monitor your shipment.

  • Customers can also track their order by logging into their PIXELRIGPC account.

4.2 Shipping Delays & Tracking Issues

  • Please allow 24-48 hours for tracking updates to appear after shipment.

  • If tracking is not updating or your order is delayed, please contact our support team for assistance.

5. SHIPPING POLICIES & CUSTOMER RESPONSIBILITIES

5.1 Address Accuracy

  • Customers must provide a correct and complete shipping address at checkout.

  • PIXELRIGPC is not responsible for delays or lost packages due to incorrect or incomplete addresses.

5.2 Shipping Delays & External Factors

  • Estimated delivery times do not account for delays caused by:

    • Severe weather conditions (storms, hurricanes, snowstorms)

    • Customs clearance delays for international orders

    • Carrier disruptions (strikes, holidays, peak seasons)

    • Unforeseen circumstances (pandemics, government regulations)

  • While PIXELRIGPC is not responsible for carrier delays, we will assist in resolving any shipping issues.

5.3 Lost or Stolen Packages

If your package is marked as delivered but missing, please:

  1. Check with neighbors or building management.

  2. Contact the shipping carrier with your tracking number.

  3. Notify PIXELRIGPC within 48 hours of the expected delivery date.

We will assist with carrier investigations but are not liable for stolen or misplaced packages.

6. DAMAGED OR INCORRECT ITEMS

6.1 Damaged Shipments

If your order arrives damaged, please:

  • Take clear photos of the damaged item and packaging.

  • Email our support team at info@corerigtech.com within 48 hours of delivery.

We will review your case and offer a replacement or refund for damaged goods.

6.2 Incorrect Orders

  • If you receive the wrong item, contact us within 48 hours for a free exchange.

  • The incorrect item must be returned in its original condition before the replacement is shipped.

7. RETURNS & EXCHANGES

  • We offer a 14-day return and exchange policy for eligible items.

  • Items must be unused, unworn, and in their original packaging.

  • Customers are responsible for return shipping fees, except in cases of damaged or incorrect items.

For full details, refer to our Return & Exchange Policy.

8. CUSTOMER SUPPORT & CONTACT INFORMATION

For any shipping inquiries, please contact us:

📍 Address: 4599 Thorn Street, Garden Grove, California, USA
📞 Phone: 307-621-0431
📧 Email: info@corerigtech.com
🌐 Website: www.corerigtech.com

We are committed to providing a premium and hassle-free shipping experience.